FAQ

Frequently Asked Questions:

How do I sign my child up to be a NEW Member?

First, you must create a Parent Portal account.
 

Step 1: Create a Parent Portal account

Step 2: Choose Profile from the tabs on the top of the site and select Add Member

Step 3: Answer questions regarding the new child

Step 4: Select Enroll Now or go to the Enrollment screen

  • Choose the child you want to enroll in membership
  • Choose the branch you want your child to attend

Step 5: Choose Membership

Step 6: Read and click Agree to the Terms and Conditions

Step 7: Follow the prompts to pay your Program Service Fees

 
**From the Shopping Cart page, you can “continue shopping” to enroll additional members and/or add a credit to your account through the Pay Ahead option.**

How do I sign my EXISTING Member up for services?

Step 1: Choose Enroll from the tabs on the top of the site
Step 2: Select the Member you wish to enroll and at which Club/Unit
Step 3: Choose service you wish to enroll you child in (Membership, Athletics, Homeschool PE, etc.)
Step 4: Read and click Agree to the Terms and Conditions
Step 5: Follow the prompts to pay your Program Service Fees
 
**From the Shopping Cart page, you can “continue shopping” to enroll additional members and/or add a credit to your account through the Pay Ahead option.**

Which Club Branch should I choose?

For information on each of our Club sites, click here

How do I sign up for sports?

For EXISTING Members:
Step 1: Choose Enroll from the tabs on the top of the site
Step 2: Select the Member you wish to enroll and at which Club/Unit
Step 3: Choose service you wish to enroll you child in (Membership, Athletics, Homeschool PE, etc.)
Step 4: Read and click Agree to the Terms and Conditions
Step 5: Follow the prompts to pay your Program Service Fees

How much does it cost to attend?

Membership is $10 annually for each child. Program and Athletics fees vary by Branch and type of program.
 
Membership is valid from June 1 through September 30 of the following year.

What ages do you provide services for?

We welcome youth from kindergarten through 12th grade.

What hours are you open?

During the school year:
The release of school – 6:00 p.m.
PV Club is open until 7:00 p.m. and Greater Casper is open until 8:00 p.m.
 
During the summer:
7:30 a.m. – 5:30 p.m.
 
Program Support Center (administrative offices):
9:00 a.m. – 5:00 p.m. year-round

Do you provide financial assistance?

We are licensed through the State of Wyoming and accept DFS (Department of Family Services) childcare stipends. Please speak with our finance office or your DFS social worker if you need assistance with program fees.
 
No member will be turned away due to inability to pay.

Do you provide snacks and meals?

We provide snacks at all of our Club Branches. Meals vary by Branch.

Do you provide transportation?

We provide transportation from numerous schools. For more information, click here .

Are you open during school breaks or holidays?

We are open most school breaks but close for major holidays. Speak with your local Branch Director for a full list of holiday closures. 
 
We are closed for staff training and facility maintenance during the following periods: 
    • One week between the end of summer and beginning of the fall semester 
    • One week between the spring semester and the start of summer

What types of programs do you offer?

All of our programs align with our three priority outcomes of Healthy Lifestyles, Good Character & Citizenship, and Academic Success, although each Club offers programs that serve the specific needs of the youth in their care. Our programming includes things such as:

Power Hour: Helps Club members achieve academic success by participating in homework help and high-yield learning activities designed to help members become self-directed learners.

Cowboy Ethics: Inspired by the Code of the West, this game-based program inspires self-discovery aimed at helping youth develop a framework of values and character.

Socal Recreation: Through structured activities and game-time, youth learn emotional regulation, healthy relationships, and responsible-decision making.

What are the steps you take to keep my child safe?

The safety of the children you entrust with us is our highest priority. We have a rigorous set of safety policies and procedures which provide multiple checks for potential issues and threats. Here are just a few of the highlights:

  • Before we hire, we do mandatory background checks on employees and volunteers and then we recheck them every year.
  • Our employees and volunteers must complete mandatory training on child abuse prevention and reporting requirements.
  • If there is an incident, our staff are required to report it, regardless of severity. If appropriate, we report the incident to the local authorities.
  • Every year, our entire organization – including each Club – undergoes a safety assessment.
    Professional adults, trained in response protocols for all emergencies, check kids and visitors in and out at our secure access points.


To learn more about our commitment to safety, read our Child & Club Safety Handbook here: